It's been a long time, and I can still give a good review, so let's briefly say this: the rental company enforced an upgrade on the car model. The car we originally wanted was available, but they said it wasn't. We don't know why. They pushed various insurances on us. We were tired and had no choice but to accept the upgraded model.
Lady behind the counter told the man in front of us he needed to buy insurance and he refused saying it was included. When it was our turn we were told we weren't covered by any insurance and to buy some through dollar, I refused. She then offered to prepay for fuel even though that was already included through easyrentcars.
When she actually processed the booking she couldn't avoid the fact it said that insurance was included that she tried to pretend wasn't there.
The cars in our section were all old and there was only about 3-4 of them.
Would never go through Dollar again.
About QEEQ:10.0/10
Will definitely use again.
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