It's been a while since I experienced something like this. Rented a car for 53 days, and on the 30th day, the rental company charged $980.11, nearly 7,000 RMB. After returning to my country, I wouldn't have noticed this kind of malicious charge by the rental company if I hadn't carefully checked my credit card statements. Currently in the process of resolving this issue. I recommend avoiding Europe Car and Fox rental companies.
Fuel fees were precharged, and as per the agreement, if the fuel is not full upon return, the charge should be based on the precharged price. However, the bill showed fuel charges calculated at the higher rate for uncharged fuel.
The staff were very enthusiastic when I picked up the car. They recommended upgrading the model for an additional fee. I wasn't very familiar with the specific model. Before returning, the car window was smashed. I reported it to the police, got a receipt, and handed it over to the return company, which handled it quickly. It was smoother than I expected!
El servicio de Fox Rent a Car fue impresionantemente malo. La señorita que entregaba el auto (trenzas largas) fue muy falta de respeto cuando le pedí que se apuren un poco porque estaba apurado (en general el auto casi siempre está listo para retiro)
About QEEQ:8.0/10
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