“If you want to wait 90 minutes and then be scammed, go for Centauro.”
About Centauro:3.3/10
Renting through Centauro was the absolute worst experience I have ever had. Not only did we need to wait 90 minutes - the woman at the front desk told us we needed to have an international drivers license (which was not indicated anywhere) and then told us we could solve the problem by paying 250 euros and then tried to get us to slip her fifty euros outside to solve the problem. Extortion. Awful. Unbelievable that this happened in Europe.
Centauro in Barcelona is not able to handle properly all bookings in effective manner. Pick-up times are more than 2 hours although it is known at what time clients should arrive. At the Drop-Off it was not possible to close the contract as there was a mistake in the system (manager inserted in the system that more kilometers were used than agreed). The car was unfortunately robbed and glasswindow broken. Centauro have not provided any explanation about the price of the new window that seemed to be at least twice higher than market price. Insurance details were not explained at the pick-up.
About QEEQ:10.0/10
Low prices without proper explanation attract clients for companies like Centauro.
Counter staff helpful. Tried to sell extra insurance but did not persist when I said I already had collision damage waiver.
Helped set up sat nav in English.
Car was dirty and the back covered in big patches of dried on bird dirt.
About QEEQ:10.0/10
Price drop was easy and saved me a little .
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