The store and the pickup location are not at the same place, so I had to walk to the underground parking lot at the train station to pick up the car. If I weren't staying in Florence, I probably wouldn't have been able to find it. The staff at the store handling the paperwork were neither patient nor friendly, but the staff at the pickup location were very friendly.
The store is right next to the airport, with a shuttle bus available, which is very convenient. The car was in good condition, and the Audi had built-in navigation, but both cigarette lighters were broken. Thankfully, the car had built-in navigation; otherwise, we would have been lost.
They were ok.
We really had very nice experience with the pasat except 2 things.
1. When I took the car it was night and rainy so I didn't notice that on the front window there was a little crack and it was really annoying and interapt my drive.
2.
There was no spear tire in the vehicle.
Other than that everything was just perfect.
It was really easy from start to end! The pick up point at Civitavecchia from the cruise gate drop off point was very convenient (you should emphasize this). The explanation given to drop off at FCO at Block B, Level 3 was also helpful.
About QEEQ:10.0/10
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