I would never EVER rent a car from this company. I arrived to pick up car that I reserved and paid deposit on to be told after waiting for over an hour in line that they did NOT have a car for me. The worst part is that the company has not reimbursed my money for deposit back.
Staff rude, impatient and policy as well as hidden fees not disclosed until last minute at the counter. The shuttle was a long wait in the hot weather which makes it frustrating and discouraging to have to return to the terminal and start over. Overall, it was a terrible experience for me and my family of four. We will never pick easycarrental again. Would not recommend to anyone unless he/she does not mind being deceived
Did not like that I was made to over pay on insurance. Also over priced on the vehicle, felt like I got robbed. A family member of my rent from Ace next door and paid less then I did and they got an SUV for way cheaper then I did with the little car I had. Will never rent from Green motion agin. And not to mention the Air conditioning in the car wouldn’t keep up with the Florida heat
“Green motion has a long line. Car does not have power door or windows.”
About GREEN MOTION:8.0/10
Long line at pick up location which is not at the airport. Green motion has a shuttle that picks up at the airport and the car lot is 10 minutes away. Took 1 hour from arriving at Green motion before I was able to complete the paperwork and drive off the lot. Very short staffed.
Like: Great CS Rep (Henry) for the extra help. Outstanding service Dislike: Car interior was clean. However, exterior and windshields were cleaned with dirty rags
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Customer Service
HORRIBLE
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View more >Dislike: Car interior was clean. However, exterior and windshields were cleaned with dirty rags