good

The pick-up and drop-off process is very convenient.

No Chinese service available. I had reserved the car for 8 AM, but when I arrived at the store, they told me they had overlooked my order, so there was no car for me. They needed to transfer a car from the airport, but even by 10 AM, it hadn't arrived. Luckily, someone returned a car of the same model, so I was able to get a car at 10 AM. I had only rented the car for one day and needed to return it by 6 PM. Sigh... When I returned the car, I didn't have time to refuel, but the staff didn't charge me for the fuel due to the inconvenience that morning.

Para mí era un carro suficiente en un carro pequeño iba a ser una asuntos personales de tres días sin embargo considero extremadamente costoso por el servicio recibido sin embargo no tenía opción y es por ello que opté por rentar el carro con ustedes

Took over an hour to get vehicle due to lack of employees to clean vehicles for pickup. Although staff tried to the best they could, it was very frustrating to have to wait more than hour in a hot, humid garage with no where to sit after traveling for almost 21 hours.

Like: Car was clean, ready at pick up, easy