Good price, good service, clean car

We arrived at the store at the scheduled time, but there were no cars available. There was a lot of arguing, and eventually, a car was returned outside, and everyone scrambled for it. I've rented cars abroad many times, but this is the worst company I've encountered.

The windscreen wipers were unsafe they were so bad and we needed them quite a lot. A vehicle manual was not provided in English but we assume the spanner symbol that came on prior to drop off meant the car needed a service as the engine/car performance was not adversely affected.

Everything was great, including the price protector refund.

Personnel à l'écoute et efficace de l’enregistrement à la restitution. Service rapide.

We had an upgrade on the car because the other smelled of cigarette, they changed without us asking for it. Very clear in the information and conditions of the contract.

Easy to book, information accurate, except the pick up location : 2 different locations indicated (one on the confirmation email, another one on the voucher). I went to the correct one so no problem, but still.

The insurance on the car was expired. There is no way to return the car after office hours