Despite repeatedly confirming at pickup that I had already purchased insurance and did not need any additional coverage, I was still charged 100 euros for so-called insurance when I returned the car. After multiple phone calls, I still haven't received a satisfactory answer. The refund process is still under verification, and I haven't received the refund yet!

The process was very convenient. They have many locations in France, mostly in popular areas of each city.

The staff added a fee to the bill without informing us and without our consent! Later, they denied it and didn't respond to our communication. Terrible service, do not choose them!

Didn't explain the drop-off location clearly.

The car was average, one of the doors had a problem and was hard to close. Not long after driving, a maintenance light came on, and later another light came on as well. We drove it for 5000 kilometers and by the time we returned it, it needed maintenance. We bought full insurance from QEEQ instead of the rental company's insurance.