The parking lot was hard to find when returning the car. After missing it, we had to circle back, resulting in a 17-minute delay. The store did not inform us during the return, but a month later, we received a notice of a charge, deducting one day's rental fee for the 17-minute delay.
The car was given dirty that too after waiting for a long time and the counter staff didnt even apologise for the dirty car and the car not being ready.
About QEEQ:10.0/10
The car shown on the picture was a sedan but i was given a hatchback. I asked for sedan too but was refused.
Counter after the departure hall not open even at 7am. (Other counters are mostly open). Need to walk more than 500 - 800 meter to another pick up counter. Inconvenient for those with heavy luggage.
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