Green motion is a high class off airport rental car establishment. The staff was friendly and the service was great. In and out in less than 10 minutes.
About QEEQ:10.0/10
Easy rent cara makes renting a car an easy and enjoyable experience. They do all the leg work for you and make check in and out time friendly. I have used this ap on many occasions and have never been disappointed with the rental car place or the eaaebof using this ap!!
My reservation was cancelled , even though my flight was early, and they had cars available. I was told I would have to go online to get another reservation and then I would have to wait an Additional 30 minutes for it to show up in her system even though I had waited 30 minutes for the shuttle and another 30 at the counter. Staff was rude and did not even apologize.
No one could find out why it was cancelled. Van driver was friendly.
Wasted almost 2 hrs. Took the shuttle back and walked right up to another counter to get a car (perfect driving record, over 25, and rent frequently) Thought I would try this company. Never again and have already took friends to Never rent, or Park there, ever.
I rented my car through EasyRentCars, and brought the Voucher I received from that company.
On my arrival at the pick up location at Green Motion,
7640 Narcoossee Rd, Orlando, Fl 32822, I handed the colleague the printed version on this Voucher, and a printed version of the receipt I received from EasyRentCars.
I explained that I did not need any further insurance, and directed her to read the Voucher. She did so.
I agreed that I wanted the transponder activated for the toll roads. And agreed that the gas tank was fueled to between 1/2 and 1/4.
When she asked me to sign for payment, I queried the amount of 227.90, as my voucher says that the amount due on pick-up was USD 46.25. Obviously the transponder would be additional to that, but still not 227.90.
She assured me that the balance was simply a pre-auth to cover a USD 100 fee in case of smoking in the car, and a USD 200 fee in case of damage to the rims.
I asked if there were any extras in this cost, other than the 46.25 due on collection, and the additional cost of the transponder. She assured me that there were no other charges and the actual payment would be as shown on my Voucher, and the balance of the amount was only a pre-authorisation.
I dropped the car back to Green Motion,
7640 Narcoossee Rd, Orlando, Fl 32822 on time, undamaged, not smoked in, and with the gas at 1/2 a tank, and was shown immediately to the shuttle to the airport.
I received the emailed invoice after I had cleared security at Orlando Airport, and I tried to telephone the pick up location, but was unable to connect.
The invoice shows a number of additional charges not mentioned in my rental voucher with EasyRentCars.
I am less than impressed with this as I worked hard to convey what I needed, what I had paid for, and what I expected.
The car was great, as was the shuttle and service that excludes the financial aspect
Like: Great CS Rep (Henry) for the extra help. Outstanding service Dislike: Car interior was clean. However, exterior and windshields were cleaned with dirty rags
Like: The people Dislike: Upsell! Car needed service, wipers needed replacement, wheels needed alignment, no windshield washer!
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Customer Service
Good price, but rented a car with a broken driver seat adjustment
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