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Fantastic

J.Shean

United States

Reviewed: Sun, Jul 1, 2018

About Hertz: 10.0 /10

Like: First time traveling so far away from home and the staff helped get us to the correct area of the airport by dropping us off instead of trying to navigate through the garage to the shuttle back to the airport!

Compact | Nissan Versa or similar

1 days rental

Relevant Reviews on Hertz SEATTLE TACOMA AIRPORT

Zachary Congreve

United States

1 days rental

Reviewed: Thu, Aug 29, 2024

About Hertz: 6.0 /10

Due to language barriers, extending the rental period by an additional two days resulted in the car rental staff requiring me to repurchase insurance for the previous seven days. Attempts to resolve this through the Zuzuche platform and in-person discussions were ineffective, which was very disappointing! It's hard to satisfy users when such a major rental platform cannot resolve common issues like this. Truly frustrating!

Megan Marjory

United States

1 days rental

Reviewed: Fri, Aug 23, 2024

About Hertz: 2.0 /10

No upselling, just added directly. I was surprised by the high deposit amount. During the process, no additional sales were mentioned, and I didn’t think much about it since I was in a hurry due to customs delays. I just took the receipt and left. When I had time to review it later, I noticed many extra items had been added. I lodged a complaint with Zuzuche, but they said they couldn’t resolve it. They blamed me for not checking the receipt at the time. I argued that I didn’t purchase anything on-site, and having fully prepaid meant I didn’t need to buy anything on the spot. The other side insisted they didn’t sell me anything. I only realized something was wrong when I received a bank notification and got the receipt. How could I have checked the deposit slip in detail then?