great experience - i would definitely book through Routes again when required.

Few staff members, average environment. It would be great if there was someone who spoke Chinese. Service attitude is acceptable, but the wait time is long.

Paying for a Grand Cherokee but getting a Wrangler. No matter how much you argue, the company will just tell you it's the same vehicle group. In reality, I didn't see any Grand Cherokees at this store, only Wranglers. Plus, the staff were not friendly at all. We saw another customer complaining when we picked up the car. The waiting time is generally 30-40 minutes.

Routes was able to get me a very nice SUV to use for the two weeks that I was back home visiting family. And when I needed to book a few extra days, they made the process extremely easy.

QEEQ allowed me to get a great deal on a rental vehicle. As always, super easy and convenient.

Yes ended up in a Nissan Rogue

Excellent car though it had too large an engine that I was not aware of therefore high fuel consumption. Nevertheless the quality of the car was excellent and service provided by Routes was very good