The issue waiting time at car rental other companies no massive queue hour wait

When the car rental company asks if you're going to other countries, make sure not to tell them you are. I knew about this but forgot and ended up paying nearly 300 RMB in highway tolls.

Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed.

Smooth and very handy

Best price i could find for my trip, my car was upgraded to an SUB at the counter. very happy will look to use you again.

the drop off location is hard to be found especially now when road work is in process exactly on the right lane. Also the drop off sign is obstructed by other signs. is impossible to be seen from 200-300m. I was forced to pay a parking ticket of 3£ just because I got lost in parking area. Also I need to double check if the car has any marks... I don't think that a customer can be a damage insurance agent or whatever. Apart of that everything was good and stuff was really helpful.

easy process and navigation. definitely I will use it in future.

Great car, very nice counter service guy, just don't get why they never replied to my emails to add additional drivers...