One thing that we have noticed after 10 kilometers drive from the pick up location, that the gas tank was not full, only 75%.
When we have returned the car with a full tank we have reported that and got some cash refund.
“Satisfactory resolution to a renting issue with a car rental agency”
About RENT PLUS:8.7/10
The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.
About QEEQ:10.0/10
We communicated our issues with Rent Plus...that we paid for the rental again in order to get the car we reserved...and we were very impressed with Easyrentcars resolution of this issue and the timely credit we received for the added charges.
“Overall rental experience very good. I keep coming back.”
About RENT PLUS:9.7/10
So far so good. Happy with the company up to date. I usually rent a car from this company in Prague and I have never had any problems. They have new, clean cars and the rental process is very efficient.
One thing I must mention I am not pleased with is the increased boarder cross charge. It used to be 10E, then 20E and at the moment its 30. A little bit too much in my opinion like for EU countries coossing!
About QEEQ:10.0/10
I am enjoying the app. It works well. Bookings through it are easy and efficient
Quick processing, detailed explanations, good attitude, quite patient, but there was an error in the contract which they corrected immediately upon discovery
Rental vehicle was supposed to be a Mercedes Benz Vito. But the vehicle i was fiven was a very old, loud, and smelly Peogeot Traveller with iver 85,000 km.
They gave me a new Fabia. It was very clean and nice from every angle. Staff was kind. My deposit didn't refund yet and i'm still waiting but generally i pleased.
Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed.
When renting the car, they strongly recommended purchasing full insurance from them, but I insisted I already bought it through the rental platform, and they immediately proceeded to provide the car. I was lucky to get a Toyota hybrid vehicle this time, which saved me a lot on fuel costs. Returning the car was surprisingly easy; it only required entering the parking lot and using an automated camera to scan the car, and the return process was complete without any staff physically inspecting the car at pickup or return. About a week later, the full deposit was refunded—very trustworthy.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Richard G
-
-
-
-
View more >Y.Shinar
-
-
-
-
View more >Sandy Madge
-
-
-
-
View more >Lyndon Hosea
-
-
-
-
View more >W.ICTON
-
-
-
-
View more >David
-
-
-
-
View more >A.Piwowarska
-
-
-
-
View more >A.Piwowarska
-
-
-
-
View more >P.Kysela
-
-
-
-
View more >mark
-
-
-
-
View more >Moses Mark
-
-
-
-
View more >D.Magakat
-
-
-
-
View more >S.Holmes
-
-
-
-
View more >A.AKYOL
-
-
-
-
View more >P.Harris
-
-
-
-
View more >-
-
-
-
View more >Randolph Titus
-
-
-
-
View more >G.Green
-
-
-
-
View more >Judy Dunbar
-
-
-
-
View more >J.Dhingra
-
-
-
-
View more >Car Rental Companies AT Prague Airport, PRG
Pay for Car Rentals with Crypto