When the car rental company asks if you're going to other countries, make sure not to tell them you are. I knew about this but forgot and ended up paying nearly 300 RMB in highway tolls.
“Excellent Staff, car and service, but somethings we did not like at all”
About RENT PLUS:9.3/10
We faced one major issue when the ADD BLUE red warning light came on. And we were not aware of this problem. We asked around and googled about it - and wasted a lot of time. We spent 24 Euros, filling the Add Blue - this was not informed and I feel this should not have occurred.
About QEEQ:8.0/10
We were not aware that the Zero Access that we bought from your company does not kick in - and that we have to pay for all damages before and then your guys would refund it. I am really not happy about this one. When we pay Zero Access we should not be paying anything at all. This should be seamless for us. Next time we would rather go to Rent Plus rather than you all.
“great stuff and service but small things are not great.”
About RENT PLUS:7.7/10
the drop off location is hard to be found especially now when road work is in process exactly on the right lane. Also the drop off sign is obstructed by other signs. is impossible to be seen from 200-300m. I was forced to pay a parking ticket of 3£ just because I got lost in parking area.
Also I need to double check if the car has any marks... I don't think that a customer can be a damage insurance agent or whatever.
Apart of that everything was good and stuff was really helpful.
About QEEQ:10.0/10
easy process and navigation. definitely I will use it in future.
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