Overall rental experience very good. I keep coming back.
A.Piwowarska
Czech Republic
Reviewed: Tue, Oct 22, 2019
About RENT PLUS:9.7/10
So far so good. Happy with the company up to date. I usually rent a car from this company in Prague and I have never had any problems. They have new, clean cars and the rental process is very efficient.
One thing I must mention I am not pleased with is the increased boarder cross charge. It used to be 10E, then 20E and at the moment its 30. A little bit too much in my opinion like for EU countries coossing!
About QEEQ:10.0/10
I am enjoying the app. It works well. Bookings through it are easy and efficient
“Satisfactory resolution to a renting issue with a car rental agency”
About RENT PLUS:8.7/10
The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.
About QEEQ:10.0/10
We communicated our issues with Rent Plus...that we paid for the rental again in order to get the car we reserved...and we were very impressed with Easyrentcars resolution of this issue and the timely credit we received for the added charges.
“great stuff and service but small things are not great.”
About RENT PLUS:7.7/10
the drop off location is hard to be found especially now when road work is in process exactly on the right lane. Also the drop off sign is obstructed by other signs. is impossible to be seen from 200-300m. I was forced to pay a parking ticket of 3£ just because I got lost in parking area.
Also I need to double check if the car has any marks... I don't think that a customer can be a damage insurance agent or whatever.
Apart of that everything was good and stuff was really helpful.
About QEEQ:10.0/10
easy process and navigation. definitely I will use it in future.
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Overall rental experience very good. I keep coming back.
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