They gave me a new Fabia. It was very clean and nice from every angle. Staff was kind. My deposit didn't refund yet and i'm still waiting but generally i pleased.
“Satisfactory resolution to a renting issue with a car rental agency”
About RENT PLUS:8.7/10
The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.
About QEEQ:10.0/10
We communicated our issues with Rent Plus...that we paid for the rental again in order to get the car we reserved...and we were very impressed with Easyrentcars resolution of this issue and the timely credit we received for the added charges.
“Overall rental experience very good. I keep coming back.”
About RENT PLUS:9.7/10
So far so good. Happy with the company up to date. I usually rent a car from this company in Prague and I have never had any problems. They have new, clean cars and the rental process is very efficient.
One thing I must mention I am not pleased with is the increased boarder cross charge. It used to be 10E, then 20E and at the moment its 30. A little bit too much in my opinion like for EU countries coossing!
About QEEQ:10.0/10
I am enjoying the app. It works well. Bookings through it are easy and efficient
I had insurance still they insisted on buying insurance at the desk, which was expensive. They said the insurance which I have got from easyrentcars.com is not easy to claim in case of any issue.
About QEEQ:10.0/10
Terms and conditions of insurance should be more clear.
Great Service.
Very impressed as the last experience with a competitor was terrible.
No extra payments were sneakily requested at the counter.
And the staff was nice and polite.
About QEEQ:10.0/10
It was easy to rent on the website.
The price was great and the what I paid online was exactly the hole amount I had to pay.
No bad surprises afterward... I recommend to always take the best insurance to make sure you are all covered.
Impressed and will book with them again.
I got a free upgrade to 9 seater instead of 7 seater. It was a nice experience to drive such a minibus.
About QEEQ:10.0/10
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