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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1296806309
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1296806309
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Average

Reviewed: Fri, Aug 30, 2019
About Hertz: 6.3 /10
It wasnt clear from the booking and also no option available to have pick up at the specific terminal. Upon arrival was told needed to go to other terminal which involved a shuttle bus which wasnt ideal with 3 young children and luggage. The car wasnt slightly smaller than expected but was told that it was the higher category, but was sufficient for what we needed. The car was handed over with no damage but upon collecting had a large dent to the rear and was told just to take a photo of the damage. The person that dealt with collection struggled to speak English and struggled on the computer system.
About QEEQ: 8.0 /10
Having the right terminal options on the booking otherwise no other issues.
Full Size | Alfa Romeo Giulia or similar

Relevant Reviews on Hertz MILAN MALPENSA AP

Trista Cromwell

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Reviewed: Sat, Sep 29, 2018
“Milan to Serravalle Outlet to Imola”
About Hertz: 10.0 /10
Very satisfied with Hertz's arrangement. As there were no Opel cars available, they switched us to an Audi A6 estate for free! Awesome!
About QEEQ: 10.0 /10

Hyman Wilde

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Reviewed: Thu, Jul 26, 2018
“Picked up the car at Milan Airport, then went straight to Lucerne, Switzerland. Stayed in Switzerlan”
About Hertz: 2.0 /10
Has Thrifty been acquired by Hertz? When picking up the car in Milan, Thrifty orders were handled at the Hertz counter, basically, it was a Hertz booking. Hertz is very inefficient, took a long time in line, and it took two hours to get the car. The originally booked Ford C-Max was unavailable, so Hertz gave us a Nissan Qashqai for free. In Italy, you are allowed to drive to other developed Western European countries (UK, Germany, Switzerland, etc.). We added one additional driver; with taxes and service fees, the total cost was quite high, nearly half the original rental fee. I have a very poor impression of Hertz. Back in 2016, I rented a car in Brisbane, and Hertz charged more for an upgrade because the car I originally booked was unavailable. I didn't expect to book a car with Thrifty only to end up with Hertz again.

Steward Jenkin(s)

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Reviewed: Mon, Jul 10, 2017
About Hertz: 8.0 /10
I forgot
About QEEQ: 8.0 /10

I.VOROBEV

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Mini | 500 Cabrio Matic or similar
Reviewed: Thu, Oct 3, 2019
“So so.”
About Hertz: 7.7 /10
Our booked car was not available. Our credit card for some reason was showing in the Hertz system as Debit card so the only available car was old VW Polo full of scratches. We spent over 1hour in line at counter. The returning was very fast and smooth.
About QEEQ: 10.0 /10

Y.Khudzik

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Large SUV | Alfa Romeo Stelvio or similar
Reviewed: Tue, Jul 30, 2019
“Я не получил автомобиль который заказывал,при всём этом на стоянке компании они были в данное время”
About Hertz: 8.0 /10
Машина не превзошла мои ожидания,заказывал за год,получил другую,хотя вся стоянка была забита той маркой которую заказывал я
About QEEQ: 9.0 /10

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