Excellent

Very satisfied

Be aware of the upsell on insurance at the store.

Long wait times at the counter, rude staff, persistent upselling, repeated insurance offers, misleading sales tactics

Hertz's car condition was good, and the car was very clean when I picked it up. Both picking up and dropping off the car were very convenient. However, when renting a car in the US, you must check the tire pressure. It's best to go to a gas station to inflate the tires. During the first week, I felt that the car's road feel was very poor. At a gas station, I discovered that the tire pressure was seriously insufficient! The price on QEEQ's order was significantly different from the actual price, over $100 more, apparently due to taxes and fees. Being unfamiliar with the area, I just had to accept it.

At the drop-off location, sign was not clear whether print-out receipt availabe or receipt in an E-mail only.