ありがとうございました

No lines, went directly to handle the paperwork. If there are language barriers, you can coordinate via the QEEQ platform. Everything went smoothly overall.

It was really fast and convenient

The front desk staff were quite good, and the return staff also had a good attitude. However, the pickup staff seemed to have a noticeable bias against Chinese people, which affected the overall rating. It may be because the pickup time was quite late (16:00), there were very few cars to choose from, and the car's condition was not great.

The queue was very slow, but the return process was quite fast.

受け取りの際、自動チェックインがあったので、英語で変にサービス勧誘されなくてよかった。あっという間に受け取り返却ができた。日本も見習って欲しい。