NEVER EVER AGAIN at that location...not enough staff and not enough service!!
United States
Reviewed: Fri, Sep 20, 2019
About Thrifty:6.7/10
Having a reservation made no difference to pick up. I spent 1 hour and 20 mins waiting to pick my car up as Thrity only had 2 windows open for service. Almost and hour and a half waiting and I had a reservation already and I turned up over an hour early to pick it up. I have better things to do on vacation than wait that long for a car I alrady have reserved. No matter what the rate o got I would NEVER EVER go back there...and I order a compact and they gave me a full sized car as they ran out of compacts...how I was there over an hour early with a reservation. Isn't that the idea of a reservation... which I had already made part payment for. How could my car be given to someone else??? NEVER EVER AGAIN !!!! They should be given a 3-4 not 6.7
“Better than expected and cheaper than friends who had rented directly. Easy process”
About Thrifty:10.0/10
Better than expected. Easy and helpful front counter staff. Booking online was easy process
About QEEQ:10.0/10
Prices were very competitive. Allowed pickup from downtown waikiki beach. Feedback - website didn't allow to search pick up and drop off location as waikiki beach downtown
“Staff were pleasant and helpful but had to repeat all booking details in person when they had alread”
About Thrifty:9.3/10
Long queue to get car waited about an hour.Staff pleasant.Car in pretty rough condition externally chips,small dents on most panels,interior very tidy and clean.
About QEEQ:10.0/10
Easy to book car on line and very well priced.
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NEVER EVER AGAIN at that location...not enough staff and not enough service!!
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