1. The car was not fueled when we picked it up. The gas station was somewhat far away, but we negotiated and got a different car. 2. We stayed near Southern Cross Station in Melbourne. Carrying luggage to the pickup point was quite challenging. It would be much more convenient if there was a pickup location inside the station.

overall a fast process to get the car

The girl of counter staff service not good, the car condition is poor. Car body very very dirty, no cleaning. very poor experience. No next time.

Many problems with the car, the car has a half empty fuel tank when I first got it, and the inside of the car was filthy, the boot door didn't lock when locking the car.

Easyrentcars is good, easier and simple to use

Like: Good comfortable car and reasonably priced to hire. Pick up and drop off locations were convenient and the process was easy. The shuttle to the airport was appreciated.
Dislike: Car wasn’t cleaned properly. We found random chips and mentos throughout the car.