A refreshing change!

Glenn S

United States

Reviewed: Fri, Jul 13, 2018

About Hertz: 10.0 /10

Like: The Hertz rep at the counter was cheerful, friendly and efficient. No attempt at an upsale. Everything was exactly as I had been informed it would be except for the fact that I was upgraded in my rental (not a problem). From the time I approached the counter until the time I was driving away was probably less than 10 minutes. I wish all my car rental experiences were this good!

Intermediate SUV | Jeep Compass or similar

1 days rental

Relevant Reviews on Hertz SEATTLE TACOMA AIRPORT

Bill Graham

United States

1 days rental

Reviewed: Sun, Jun 23, 2019

About Hertz: 10.0 /10

Very convenient

About QEEQ: 10.0 /10

Jeff DuBois

United States

1 days rental

Reviewed: Sat, Jul 1, 2023

About Hertz: 6.0 /10

There were too many people in line and too few counters, causing a long wait time. I previously rented a car with a Hong Kong driver's license, but this time they said it was not acceptable. Despite presenting recent successful rental records from other companies, they still refused. Eventually, I spoke with a manager, and after one and a half hours, I finally got the car, though reluctantly.