Rip-off

F.White

Portugal

Reviewed: Wed, Oct 23, 2019

About SURPRICE RENT A CAR: 6.0 /10

The staff where putting pressure on us spending more money on all sorts. This was not said when we booked. We ended up paying 171.95 Euros, was disgusting as we had our own insurance they said it didn't cover but it 100% did. As they said they didn't understand my argument they said is this amount or nothing. Then they charged huge amount on the credit card which I still wait to get back. Awful would never book again. We book cars at least 10 times a year and this was the worst yet due to adding money on top.

Economy | Toyota Yaris or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

Portugal

1 days rental

Economy | Seat Ibiza or similar

Reviewed: Wed, Nov 6, 2019

“Easy and excellent value.”

About SURPRICE RENT A CAR: 9.0 /10

The car had a lot of scratches but I took pictures and they were efficient in checking it was all ok.

About QEEQ: 10.0 /10

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Wed, Aug 7, 2019

“Pas de nouvelle de l'assurance et le support d'easyrentcars suite a un litige de 885€.”

About SURPRICE RENT A CAR: 6.7 /10

La voiture était propre. Seul probleme est que j'ai mentionné un dommage sur la voiture lorsque je l'ai prise, je l'ai inscrite sur le document de l'agence mais pas sur le mien et par conséquent lors du retour de la voiture, l'agence m'a facturé le dommage.

S.Brown

Portugal

1 days rental

Compact | Ford Focus or similar

Reviewed: Sun, Aug 4, 2019

About SURPRICE RENT A CAR: 10.0 /10

Staff where very welcoming happy to help car where very clean and well maintained

About QEEQ: 10.0 /10

Prices are fantastic

S. Pristavu

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Sat, Jun 15, 2019

“Probably the worst experience”

About SURPRICE RENT A CAR: 6.0 /10

Worst experience in the past 10 years. I was refused to pay by debit card and given no option but to buy again the insurance at double the price I already paid online- €15/day because I didn't have a credit card. Charged an out of hours fee for dropping off the car before 8:00. Pushed into hiring a tag for motorway at €1.85/day when I had to pay the tolls anyway and could have done without it as you could pay with cash or card at pay points. I felt bullied and ripped off. Only had a Toyota Aygo with no cruise control, no parking sensors no key remote lock, but I paid the price for a large premium car. Never ever will use this company nor reccomend to anyone.

About QEEQ: 10.0 /10

The booking was all right- all good and thank you for all the options and smoothness of the booking.