Easy with EasyRentCars but beware of the pushy insurance sales in Alicante airport.
A.Sussex
Spain
Reviewed: Sun, Oct 27, 2019
About Centauro:9.7/10
Although I’d purchased the upgrade insurance I was slightly perplexed by the woman at the counter who seemed to suggest my insurance wasn’t for full cover. The language barrier was difficult at particular times almost to confuse me more!
after telling the counter staff I had excess cover and wouldn't be taking the €154 cover they were aggressive, threatening and rude. saying if there was the smallest scratch I would be charged some ridiculous charge. I agreed to the breakdown cover but did ask why I needed breakdown cover and was told I just need it. I will never use them again!
Hiring the car was really easy. The only issue was a really long wait to do the paperwork before car. The counter staff were very helpful but there weren’t enough of them to cope with the numbers waiting to collect. They also spent too long on the hard sell of additional insurance, which did slow things considerably. We already had additional insurance but the staff member still tried to sell us more.
About QEEQ:10.0/10
The purchase of the car rental was really easy, the confirmation was emailed promptly and the app was also useful.
They did try to hard sell extra insurance cover even when we refused, they tried hard to sell to us. Made us feel quite uncomfortable.
About QEEQ:10.0/10
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Easy with EasyRentCars but beware of the pushy insurance sales in Alicante airport.
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