I would definitely rent a car from Route again.

Very long for pick up and drop off

Hi, it was the first time that I was told by any car rental company that they would not take the car insurance on a credit card. I heard that in Mexico, but never in US.

They were great to deal with, I would definitely recommend this place.

I would not recommend using them. The location was initially unable to provide me with the car I requested (economy car) and instead gave me a jeep wrangler. The vehicle was unsafe to drive and could have resulted in a serious accident as a bolt for the rear control arm/axel was missing and I was informed of this by a stranger since I do not know much about the jeep. Routes did provide me with an alternative vehicle that also seemed to have weird sounds when driving. Additionally, the rate for prepaid tolls does not match the description on their policies (4.99/day + usage) and is significantly higher (11.99/day), resulting in a much higher cost than anticipated. Overall, the staff was nice but vehicles are either worn out or unsafe and the false rate advertised on their website felt like a bait and switch strategy.

The first vehicle i got was terrible, i should have never been given. I had to go back and return. Off road jeep terrible comfort and on gas.