“Totally irresponsible , unreliable and wasted my time waiting to pick up my car. More than 30mins”
About National:8.7/10
I waited for 30-40mins for my car at airport. There were only two other family for car rental besides me and the counter staff forgot to inform their guy to send me the car. How hard was it to call their guy to bring a car while I waited at the exit they told me to wait at ? Wasted a lot of my time and I couldn't carry on with my activity of the day even I was the first one to rush out from my flight to immigration. Plans being destroyed over waiting for my car
I have used National earlier too and the cars given are usually new and are in great condition. The Phuket counter is very helpful. They replaced the car immediately on being notified of a weak battery.
About QEEQ:10.0/10
I have used other platforms but find Easy Rentcars superior and more competitive. Also the customer care chat is prompt and solution worthy
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