CAR RENTAL REVIEWS ON NATIONAL AT PHUKET AIRPORT, HKT

Excellent service!

Process clear and simple!

Good

Good

So fAr So GOOd,

this a good experience

I was very satisfied with this self-drive car rental experience. National Car Rental provided efficient and considerate service. When I returned the car, I mistakenly parked at the domestic departure terminal instead of the international terminal. Despite communication barriers and unfamiliarity with the roads, their staff patiently came to my location and reassured me with 'No problem'. This made the rental experience exceptionally good.

They like to sell their own insurance for car rental

Price protector didn't work too much.

N/A

N/A

There are many wrinkles on the outside. But the inside of the car is clean Pick up and return the car, convenient, fast

Goodprice and easy to use

It was a little hard to find. The car had plenty of scratches and dents but the agents marked them down - even the smallest ones.

Great prices. Much cheaper than booking directly by 25-30%. Really Good support when I wanted to extend the rental. Prompt & efficient.

Fast & efficient

Hassle free booking

Car accumulator is very weak.

The car received was not the same model as the one we booked. I booked a nissan march but in the end got a nissan almera. The car had quite a few scratches, the audio system had some problems connecting to phone using cable.

The staff is kind and helpful with efficient pick-up and drop-off time.

Price drop protractor did save my money.

impressive

i will be abck again

Easy to book, super easy to change details and insurance.

The pick-up process didn't involve much service. They handed over the key without much explanation, so I had to figure out the car's features myself. The car's condition was average. When returning the car, there was a delay due to an accident, but they didn't make it difficult and even joked around a bit.

This is the third time renting from this company. I arrived at 4 a.m., called them, and someone came right away to complete the paperwork. Picked up the car from the parking lot across the street, and for returning, I just went to the arrival level to find a staff member. Even though there was a language barrier, there were no issues and the process was very fast.

The car was great! Staff was very friendly and patient too as I try to speak with her in English. Thanks for the hospitality and thanks for the car!

Great app overall. First time renting a car for a trip in my life and it went so smoothly. Price drop alert sadly did not really do much for my case since I booked it two days before renting. However, great feature too! Makes me feel at ease while booking. Keep up the good work!

Nice car overall good experience. Advice to improve. Remarks upfront in details that there is a 10,000baht deposit (cash or card) to be paid during car collection. Faster car return progress. Called before 5 mins to return the car but staff only show up 20 mins later.

The car was new, the staff was friendly, and the process was fast. The Nissan Almera was the cheapest and performed well even on hills.

Non prepairing the car To many steps for receiving the car Returning time is the worst thing. I waited for staff 30 mins!!! Almost miss my flight.