Hassle-free experience. Friendly staff. Nice car. Great app.

It was a little hard to find. The car had plenty of scratches and dents but the agents marked them down - even the smallest ones.

Great prices. Much cheaper than booking directly by 25-30%. Really Good support when I wanted to extend the rental. Prompt & efficient.

Nice car overall good experience. Advice to improve. Remarks upfront in details that there is a 10,000baht deposit (cash or card) to be paid during car collection. Faster car return progress. Called before 5 mins to return the car but staff only show up 20 mins later.

Non prepairing the car To many steps for receiving the car Returning time is the worst thing. I waited for staff 30 mins!!! Almost miss my flight.

Counter staff were good, unfortunately had to wait 20 minutes outside terminal for staff member to take me to car. Drop off pick up guy was a little late because of language barrier they went to domestic terminal not international, wait 18 minutes. Still waiting for credit card holding to be returned?

No problems with booking platform.

The service at National was good. No issues there. Quick check-in, then waited just a while to be brought to the carpark to inspect and pick up the car. The car was just alright. It was a bit scratched up and was a 1.2L so it was tough getting up some of the hills in Phuket. I had rented cars in Phuket before and it seems that the local agencies had newer cars.

Easy comparison for car rentals, resulting in great value. Also, the car insurance costs are reasonable too.