Everything good but car dreadfully underpowered

B.Polluk

Thailand

Reviewed: Fri, Feb 8, 2019

About National: 9.3 /10

The car was dreadfully underpowered. Automatic that could barely manage some of the hills in Phuket. This is the second time I`ve had this experience and it makes me wonder if it is intentional! There were only two of us but had we had a car full we would have been pushing it up some hills! It was a new car too!

About QEEQ: 10.0 /10

Compact | Nissan Almera or similar

1 days rental

Relevant Reviews on National Phuket International Airport

Linda Nancy

Thailand

1 days rental

Reviewed: Tue, Jul 9, 2019

“The best beaches in Phuket: Promthep Cape, the popular but overrun Patong Beach, and the lesser-know”

About National: 10.0 /10

I was very satisfied with this self-drive car rental experience. National Car Rental provided efficient and considerate service. When I returned the car, I mistakenly parked at the domestic departure terminal instead of the international terminal. Despite communication barriers and unfamiliarity with the roads, their staff patiently came to my location and reassured me with 'No problem'. This made the rental experience exceptionally good.

About QEEQ: 10.0 /10

George Anthony

Thailand

1 days rental

Reviewed: Tue, Apr 2, 2019

“I have driven around Phuket multiple times. This time I only wandered around Patong and Karon.”

About National: 8.0 /10

It was my first time using National, so I was extra cautious. When the car arrived, I took many photos and videos to record everything. The staff at the counter were very polite. During the car inspection, as with other rental companies, there were minor scratches on the car and wheels. The staff was very helpful and quickly documented the noticeable scratches and reassured me not to worry since I had photo records. Returning the car was also quick. The staff mentioned that the 10,000 ฿ deposit would be returned within a week, but it took two weeks for the bank to process the refund. I will definitely use them again.

About QEEQ: 8.0 /10

Wei Yuan

Thailand

1 days rental

Compact | Nissan Almera or similar

Reviewed: Fri, Jul 19, 2019

“Hassle-free experience. Friendly staff. Nice car. Great app.”

About National: 10.0 /10

The car was great! Staff was very friendly and patient too as I try to speak with her in English. Thanks for the hospitality and thanks for the car!

About QEEQ: 10.0 /10

Great app overall. First time renting a car for a trip in my life and it went so smoothly. Price drop alert sadly did not really do much for my case since I booked it two days before renting. However, great feature too! Makes me feel at ease while booking. Keep up the good work!