Excellent Option for a rent a car

Service could be more friendly and polite.

Delighted with the whole experience from beginning to end. Normally with other rental companies at Orlando I have to wait 1 hour plus

Great service

I loved the Ford Fiesta - it was comfortable and clean. Easier to operate a/c and radio than previous rentals.

I didn’t use price drop

Staff trying to upsell to much putting on extensive pressure to spend more on a smaller more expensive vehicle and basically been negative in the vehicle I had booked. When i declined numerous times attitude changed negatively. Also when signing documents just told to sign in various places but with no explanation on what I was signing for. Don't get the access insurance instead save by doing it yourself at www.carhireaccess.com who were $44 cheaper than Alamo. The Chevrolet mini bus I booked did 13.5mpg to the gallon so its thirsty. Good job petrol is cheaper in the usa than the uk. It's about £0.56p a litre compared to £1.32 in the uk.

Was easy to book and straightforward no issues and ok prices

Like: Easy to pick car up after long flight - exactly what we ordered - new car - excellent value.
Dislike: Bit of a hard sell to upgrade.