The car was fine but had difficulty getting the defroster to work properly. Had to leave the window down to see out the window. Additionally, could not get the front windshield to totally clear making the driving difficult.

The car that i had chosen for the number of passangers was not avalible and they did not have another car for 6 passangers i had to go in a 5 passanger car

Zero stars. Never got a car! I will never use them again. They are unreliable and do not know how to do business and treat customers terribly. Instead of calling me to inform me that they did not have a car available they left me stranded at the airport late at night. Couldn't get in touch with someone for my refund. Horrible.

There was a very long wait to get the car. It wasn't the car I reserved. There were a lot of hidden fees. I had to pay a 250 deposit and 100 dollars for a toll package from ACE. I asked if I brought the car back earlier if I would get refunded they said no refunds. I wasn't the only person that was there that was unhappy. There were 4 others there that were unhappy. WOULD NOT RECOMMEND ACE to an ENEMY. Worst rental car service ever.

Had a great experience using this service.

Pressure sales are not a great way to be successful for business cause the customers don’t come back, scaring customers what might happen if additional packages aren’t bought risks customers loyalty and good ratings if it doesn’t benefit. I get it it’s the biz but as the customer honesty would of got a lot more business, loyalty and good ratings.