The Reach Rental associate went out of their way to make the rental experience very smooth.

The pickup location is far, there was no answer when I called to return the car, the place is hard to find, and customer service is unreachable. Very poor experience.

Virtual car rental. Agent met me at arrivals, and then at the end of the rental at departures. Seamless and convenient.

The day before I leave home they called me to give me cell number for when I am ready. I called aftet I received my luggages. The guy AND the car were waitting me in the parking of the airport. NO waitting, NO shuttle ride. And free shuttle to airport after drop off. WOW SUPER SERVICE !

Nice service and good price

The cleaning of the car was not good and we had a problem with the windshield washer, the water jet it wasn’t working and we had some problems with it in the trip.

Car wasn’t properly registered and I was pulled over by the police twice and threatened with a ticket each time. Car was eventually switched out but new car had bald tires that hydroplane in the wet and dry weather. I had to postpone and cancel destinations during trip. Gentleman that brought the vehicle to me and picked vehicle up was excellent.