Not as good as auckland, biased towards Chinese customers
arwV8
New Zealand
Reviewed: Mon, Dec 9, 2019
About EZU:9.3/10
The car was clean inside but outside was dirty, pressure washed that didn't clean very well. Car was function but old 5-6 years at a guess.
About QEEQ:10.0/10
Was hard to figure out who you were renting from. The facilities at christ church were less than acceptable the toilet was dirty and just not tended too. Staff were ok but pushed us aside when an arrogant Chinese party turned up an took over and took our ride back to the airport so we had to wait another 30 mins.
“Positive, however would have appreciated a newer car with a lot less damage....”
About EZU:7.0/10
The process of renting car was fine. The only disappointment was the car was older and had 135,000+ KM’s AND the car was full of dents, scratches and damage, so didn’t look so nice on the outside. I had to take numerous photos of all the damage and bring staff member out to car to show him and confirm with him that I would not be blamed for any of this damage when I return the car. I was comforted knowing he had also took lots of pictures of the car a few hours before I arrived, so we both had proof of all the damage. No issues in returning the car when the staff completed their inspection - they did not try to accuse me of causing any of the damage.
Happy with the price paid. Car had lots of scratches and dents - I had to take lots of photos to make sure that I wasn't going to be charged for anything post-hire. Service was a bit slow on pick up - staff were available but did not attend the counter to serve us.
Excellent throughout. Great service, great car. All went very well. Would definitely use again.
About QEEQ:10.0/10
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Not as good as auckland, biased towards Chinese customers
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