Nice and smooth process

J.Relvas

Portugal

Reviewed: Thu, Dec 26, 2019

About OK Mobility: 8.7 /10

At arrival wasn't easy to locate the pick up point, apparently you need to go to the main Street outside of arrivals near the bus/shuttle stand (nothing to do with OK rentacar). Nevertheless the pick up van showed up while I was leaving the airport doors so it was quick to get to the stand (about 5 min drive). In the stand the pick up process was smooth and quick, only repair was the poor lighting in the garage and the car wasn't washed/vacuum cleaned. Got a Renault Captur, nice SUV with lots of space, adjustable boot space, sensor all around with rear camera, touchscreen display but only 5 manual gears (petrol - consumes about 6.5 L/100 km in mixed driving). Engine slow to respond when cold and when changing gears make a strange noise but pleasant to drive. Overall very happy with OK rentacar and the costumer service at front desk was good, especially when dropping off.

About QEEQ: 10.0 /10

Standard Crossover | Nissan Juke hatchback or similar

1 days rental

Relevant Reviews on OK Mobility Lisbon Airport Terminal 1 (Shuttle)

Portugal

1 days rental

Mini | Fiat 500 or similar

Reviewed: Wed, Oct 2, 2019

“Pickup / Dropoff location NOT at airport”

About OK Mobility: 6.7 /10

It was not made clear that the pickup/dropoff location was not n the Airport property. Took me over 90min to get to the drop off location in traffic. Should allow customers to drop off at airport.

About QEEQ: 10.0 /10

Portugal

1 days rental

Mini | Peugeot 108 2 Doors or similar

Reviewed: Wed, Oct 2, 2019

About OK Mobility: 6.0 /10

The car was dirty. The tiems of waiting MINI BUS too large,

Portugal

1 days rental

Compact | Volkswagen Golf or similar

Reviewed: Sun, Sep 8, 2019

“I DO NOT RECOMMEND this company for the 2-hours waitings for pick-up and drop-off. No shuttle there”

About OK Mobility: 6.3 /10

First, there was no information in the booking confirmation or when arriving at the airport to find the pick-up location. Ni signs at the airport or shuttle to the pick-up location that was far away from the airport. We had to walk till there from the airport with our 2 big luggages. We arrived there and queued 2 HOURS to get our car! The line of people watiig and the slowness of the pick-up process and the lack of employees slowed it TERRIBLY. 2 hours later we finally had to car. I DO NOT RECOMMEND this company for the slowness of the process for pick-up and drop-off, as well as a far away location and non shuttle or information provided.

Portugal

1 days rental

Compact | Volkswagen Golf or similar

Reviewed: Tue, Sep 3, 2019

“Great cars, great customer service. Thanks.”

About OK Mobility: 10.0 /10

They were awesome, great customer service, speedy pick up and drop off. Shuttle to airport, highly recommend.

About QEEQ: 10.0 /10

Portugal

1 days rental

Convertible | Fiat 500 Cabrio or similar

Reviewed: Mon, Jul 29, 2019

About OK Mobility: 5.3 /10

I ordered a Cabrio and paid for a Cabrio but got an open roof instead of a cabrio. All cabrio's where rented out. In the beginning they said that this was a cabrio but I'm not stupid... It's a pity they did not resolve this immediately.

Hot Now
Travel Offers

Diamond QEEQ Member (Annual Plan) + 1 Year Free Aviation Accident Protection

US$80

Car Rental Coupons for Avis, Europcar, Alamo, Hertz, Sixt, Thrifty, Budget, Dollar...

Nice and smooth process

Relevant Reviews on OK Mobility Lisbon Airport Terminal 1 (Shuttle)

Pay for Car Rentals with Crypto