The service was average, neither good nor bad. They provided a poorly maintained car with over 100,000 kilometers on it. Although it was the same model as booked, it was vastly different from the photos and was a lower standard version. The engine made a rattling noise while driving.
On the third day of renting the car, the engine suddenly had issues and could not be driven. We called the accident service center, but the staff was unclear about many issues, including whether we need to cover the cost of arranging staff and towing, and how the compensation or follow-up work would proceed.
Overall satisfied. The car's GPS only accepted Japanese input.
About QEEQ:8.0/10
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Customer Service
Nice car for 7people. Tight space to fit 3 large luggages at the back.
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