Mehhhh. If I got the same class vehicle, it would be perfect.

United Kingdom

Reviewed: Mon, Jan 6, 2020

About Budget: 8.3 /10

I booked for Mercedes Benz E class but I got C class. I should be getting the car of the similar class but got a lower class car. Except for getting the lower class car, the car itself was in very good condition and super clean. Staffs were helpful and kind though there were mistakes when returning the car ( I only drove 330 miles but the staff mistakenly calculated that I drove more than 1000 miles but it was corrected and sorted out fast. So no problem).

About QEEQ: 10.0 /10

Budget

Newcastle Upon Tyne

United Kingdom

Luxury | Mercedes-Benz E Class or similar

1 days rental

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Hubery Silas

United Kingdom

1 days rental

Budget

Edinburgh

United Kingdom

Reviewed: Wed, Sep 19, 2018

About Budget: 2.0 /10

I booked an automatic SUV for 10 AM. When I arrived on time, they gave me a small car without consulting me, which couldn't fit my three large suitcases. When I asked for an SUV, they told me they had no other automatic cars available and the only option was to wait for someone to return one. I ended up waiting until the afternoon, and even then, they were slow to check and clean the car. After several reminders, I finally got the car past 2 PM, meaning I waited over four hours. There was no apology at any point, making it a very unsatisfactory experience. Overall, it was a terrible experience.