I had a very bad experience with Green Motion on pickup. Due to weather in my departure city I arrived early and tried to pick up my car 4 hours early. I was more than willing to add an extra day to my rental at the rate I booked with you. The counter personnel was rude and then told me it would be $200.00 to get a car 4 hours early. I waited the 4 hours and then they charged me more than agreed upon in my rental agreement with easyrentcars.com. You are reimbursing me in the next couple of days. It was a lot of hassle and extra effort. I would prefer not to use Green motion in the future. This is the 4th time I have used easyrentcars in the past 8 months and I do think you are a good company but should stop using Green Motion.
Well they only had one person at the counter. Spent 40 minutes waiting to get my car. The tire had a small leak and I had to stop twice a day to fill with air. It was not easy finding the shuttle to Green Motion.
About QEEQ:7.0/10
Booking the car was simple. Wish they would have mentioned the toll fees.
Many many many add-on surprise prices added to our costs. Unnecessary toll transponder for insane price and would not decline insurance without proof. The extra fees were very very insane. Will never rent there again. I don’t blame service staff and car was fine. This was obviously scripted from management. Awful. Awful. Awful.
Like: I was upset with this company at the beginning however the customer service rep made everything worthwhile.Only the 1st hundred miles are covered in your reservation anything after that cost extra. Dislike: When I walked in to pick up my car rental, I was shocked to find that if you live in the state of Florida,Only the 1st hundred miles are covered in your reservation anything after that cost extra.
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View more >Dislike: When I walked in to pick up my car rental, I was shocked to find that if you live in the state of Florida,Only the 1st hundred miles are covered in your reservation anything after that cost extra.