Ideal for our trip. Managed to squeeze 2 large cases into the boot with some creativity!

Arrived late at night, and there was someone waiting, which was nice

Awesome people

Car didnt lock using the key.

We made a serious complaint with the Manager of Hertz Rental cars which run the agency at Dunedin airport for ACE Rental cars as the staff member on the desk who served us was offensive and rude!

Like: The people are friendly and helpful. I didn't get the promised photos of the car damages but as long as they weren't bothered, then I wasn't. But if there had been a problem with damage, this would have been a problem too. The car was very efficient on petrol. But the best thing was the staff. I left my house keys at the rental desk and the lovely woman from Ace drove to the airport to drop them off to me! Many thanks for that.
Dislike: The moment at the airport when I couldn't get through to them on their 0800 number and wondered if I was every going to get through to them. I kept being referred to Auckland and then talked to someone unhelpful there. Eventually I managed to talk to someone in Wellington and by the time we had collected our luggage the shuttle taking us to the rentals had arrived. So phew.