Looking forward to a better experience.

J.CHIA

Australia

Reviewed: Thu, Feb 20, 2020

About Europcar: 7.0 /10

Disappointing. The gentleman that served me during pick up was on a earpiece and was processing things at an extremely slow paced (furthermore I arrived late with my family and all were tired). Things were not explained clearly and proceeded to getting me to sign. The gentleman that served me was very friendly but when I asked him very clearly about the petrol issue (because I drove from somewhere relatively far but the tank shows full still), he told me all is good and money will be released. However, I realised after a few days that I was charged an extra for petrol (I would not be so disappointed if the staff told me earlier on after the check).

About QEEQ: 8.0 /10

Probably the second time or more that I’ve used EasyRentCars. Comfortable with the platform, Explanation of insurance, selection of car etc. Looking forward to the next ride.

Medium SUV | Chevrolet Equinox or similar

1 days rental

Relevant Reviews on Europcar PERTH AIRPORT

Dick Susan

Australia

1 days rental

Reviewed: Mon, Apr 24, 2017

“Wave Rock, Pinnacles Desert, Window to the World, Pink Lake, Dolphin Bay, etc.”

About Europcar: 4.0 /10

The parking lot was hard to find when returning the car. After missing it, we had to circle back, resulting in a 17-minute delay. The store did not inform us during the return, but a month later, we received a notice of a charge, deducting one day's rental fee for the 17-minute delay.

About QEEQ: 8.0 /10

A.Cooper

Australia

1 days rental

Medium SUV | Hyundai Tucson or similar

Reviewed: Sat, Jan 4, 2020

About Europcar: 9.3 /10

Was surprised that I had to pay an additional $200 for insurance from euro car as thought all had been paid up front Checking in took far too long - the lady was very friendly but somehow the booking disappeared and she had to redo it

About QEEQ: 10.0 /10

as above - better understanding of other costs likely to be incurred