Very courteous and helpful staff
smooth pickup from MCO to rental car
quick check in process
Our flight was delayed, so we called and they held our car no problem, and told us they appreciated us letting them know we'd be late
Everything was great
About QEEQ:10.0/10
Great!
Not only did they have the best rates, they notified us when the rate dropped and automatically applied the price change. Unheard of in this industry
The car was much bigger than the one we selected which was fine except for the gas usage. They charged a $1000 deposit even though we purchased coverage through EasyRentCars and had my own auto insurance. They also did not give me a receipt at drop off and then charged me an additional $120 without contacting me or giving me a reason for the additional charges. I would definitely avoid one switch for future rentals.
Did not speak very well english. Insisted I needed extra insurance even though I checked with my insurance, and they also listed my insurance as acceptable insurance. This place is the shadiest place I've ever tried to rent from. Talked to the shuttle people and they said there's been lots of problems with these people before, many many times. Would never want anyone to be scammed by these people again. They gave me an old car that was pretty dirty on the inside. Call ahead and confirm necessary insurance. Don't waste your time with this place! Yes, this place is extremely shady. They use gmail addresses for everything. Really not professional at all.
WE DID NOT GET A CAR. WE HAD TO RENT FROM THE COMPANY ACROSS THE STREET. THE PERSON BEFORE US NOR THE PERSON BEHIND US IN LINE WERE ABLE TO RENT CARS EITHER. THE STAFF PERSON STATED HE COULDN'T FIND OUR CONFIRMATIONS. MYSELF AND THE PERSON BEHIND ME HAD A PRINTED COPY IN HAND. THE STAFF KEPT REPEATING "SORRY I CAN'T FIND YOUR CONFIRMATION" AND CALLED THE SHUTTLE TO PICK US UP. HE WAS NOT HELPFUL AT ALL. WE CALLED THE NUMBER ON THE CONFIRMATION AND THEY HUNG UP ON US AND THEN WOULD NOT ANSWER. IT SEEMED LIKE A SCAM. VERY SHADY PLACE. RENTED CARS OUT OF A STORAGE CONTANINER. MADE YOU BUY INSURANCE FROM THEM IF YOUR AUTO WAS NOT NEWER THAN 2016. OURS IS A 2015.
I was extremely disappointed with not being able to use my own insurance! No where did easycar mention the four only insurance companies one switch accepted. I ended up paying almost double than what I booked.
“Felt like a scam, wouldn't rent us the car we reserved because they wanted some excessive documenta”
About One Switch:2.0/10
Looked like a scam, one guy sitting in a remote trailer with ZERO interest in renting cars to people. Turned us and another family away because they wanted my full auto insurance policy in writing, even though I had a valid insurance card. We were stranded, had to walk, and call an Uber to a legit rental car place. Avoid this place at all costs.
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