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+81 3-4578-4029
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From Chile
+56-226665927
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+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5042144352
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5042144352
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Great car, middle of the road personell

Reviewed: Thu, Mar 12, 2020
About ACE: 8.7 /10
On the outgoing recording it started to wait at DOOR 9 Montreal airport. I did...I saw the van loading up people at door 7. If it wasn't because I raced out to the van, he would of gone off with out me. The gentleman at the counter was kind, but didn't greet me. He didn't even look me in the eye. He spoke a little too fast as in he had been repeating the same thing all day, but for me it was the first time I'd heard it. The whole process was quick and painless however. The car was outside and apart from giving me a faint direction on where the car was, I had to guess. I was told to press on the emergency button on the key to "hear" where the car was. The car was clearly cleaned in a rush. I understand Montreal had snow on the ground, but it looked like it had just been cleaned over with a dirty rag on the outside. The carpets were still a bit wet from somebody getting in and out of the car. The car was amazing. I am even interested in looking into it further. Great car, great mileage. The drop off was easy, except there was nobody outside directing where the cars and I had to take a guess what to do. Then I waited for over 10 minutes for somebody to come out and he didn't even noticed I was standing there in the 5C weather. Then I took the Navette back to the airport with a lovely gentleman.
About QEEQ: 8.0 /10
I was pleasantly surprised with the great price> I will definitely book again if I go back to Montreal but with trepidation on what I may find...
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on ACE in Canada

View more >
Economy | Hyundai Accent or similar
Reviewed: Fri, Jun 7, 2024
About ACE: 8.0 /10
Staff at the counter was trying really hard to make me pay for the mandatory insurance coverage (25 dollars a day!), even if I showed that it was already included in the reservation. After a really long discussion a Manager arrived and in 10 seconds confirmed that it was already included...
About QEEQ: 10.0 /10

S.Smith

View more >
Medium SUV | Toyota RAV4 or similar
Reviewed: Thu, Aug 8, 2019
About ACE: 10.0 /10
The customer service rep who helped me, Nicole, was INCREDIBLE. She deserves a raise. :)
About QEEQ: 8.0 /10

David B.

View more >
Medium SUV | Toyota RAV4 or similar
Reviewed: Sat, Mar 2, 2019
“Ace are Liars”
About ACE: 4.3 /10
They were terrible. I reserved an Toyota RAV4 for the snow storm coming to Toronto. When I got there they said they had no SUV’s even though there was one sitting in their driveway. “That’s for someone else”, they said. Garbage.

A.Sanz

View more >
Intermediate | Hyundai Sonata 2 Doors or similar
Reviewed: Tue, Aug 28, 2018
“Good overall experience”
About ACE: 8.0 /10
Like: It was a good trip and the car served us well

B.Burke

View more >
Mini Van | Dodge Grand Caravan or similar
Reviewed: Sat, Jul 28, 2018
“Good”
About ACE: 8.4 /10
Dislike: Was rented as pick up and drop off at airport. Drop off was quick but had to go to other location for pick up

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