Dissatisfied with Flex Car Rental

Eddy and his brother a very professional and knowledgeable people and they DO offer a very good customer service. The check-in process very fast, no long lines like in big companies. They offered me a mid-size type of vehicle, instead of my compact-one without any charges And I really did like that they haven't tried to up sell me their insurance. The deposit was of a 200$, not like other companies, where it can go up to 500$ or 1.000$. I'm pleased and everything was very smooth !

No wait on customer service. Easy to reach out to them. No wait time, no hold.

The staff were extremely courteous and professional. They went out of their way to accommodate us when we were running late on our return.

Excellent value never disappointed.

Nos hizo perder el vuelo por la entrega del auto

Very personable staff. Warm and welcoming from pickup at airport to vehicle drop off. Arrived in a timely fashion. Very accommodating and transparent. Very trustworthy service. Would recommend and use again! Was given a brand new vehicle that was very clean and next to zero mileage. Overall fantastic service!

It is a small company. There was only one person at the location and he was doing shuttle, desk, and everything else. It was not an easy process to pick up a car.