1. The rental office forced a Roadside Assistance Package (RSN) on me for $78, explaining it as 'various taxes and fees.' I was not careful at the time and did not question it. Remember to clearly review and ask about all charges before signing anything, since once signed, you cannot appeal. 2. I did not use the Toll Pass, but I was still charged $28 (4 dollars per day for 7 days). I suspect it's because I accidentally went through an electronic toll lane on the Golden Gate Bridge (although I had paid online in advance), which activated the toll pass and resulted in a daily charge. This is completely unreasonable.

I don't understand why AVIS ranks so high on the rental car platform, it's so fake. The AVIS staff had a bad attitude and charged extra fees. The car was supposed to be 66 dollars, but they charged me over 130. It took an hour of negotiation to correct the bill! When returning the car, they charged an additional 20 dollars. Only when I asked at the counter did I learn that they added fuel charges despite agreeing to return it with a full tank. The service was really poor!

Poor staff attitude

The rental service is good, but the return service is somewhat lacking.

Aggressively pushing extra insurance