Like: Friendly efficient service. Vehicle very nice, very new. Very happy with it Dislike: Only drawback - I enrolled as primary driver. I gave my wife’s licence as a backup in case of emergency (I was unable to drive due to medical emergency etc). I was not told that there would be a charge for secondary driver, but when I returned the car there was an additional charge which they would not remove. I would not have included my wife as a potential driver if I had known there would be an additional charge.
Regardless of this it was good value and staff was friendly, efficient, and courteous.
Very satisfied, no pushy insurance sales, and no hidden fees. The staff are easy to communicate with and very friendly. Don't rent electric cars; charging them is troublesome.
La voiture était cabossée sur le flanc arrière droit et rayée de partout... L interieur n était pas tres propre.
L attente au guichet beaucoup trop longue il faudrait un guichet pour les clients qui ont déjà une réservation.
About QEEQ:8.0/10
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Customer Service
Overall happy, with qualifier
Dislike: Only drawback - I enrolled as primary driver. I gave my wife’s licence as a backup in case of emergency (I was unable to drive due to medical emergency etc). I was not told that there would be a charge for secondary driver, but when I returned the car there was an additional charge which they would not remove. I would not have included my wife as a potential driver if I had known there would be an additional charge. Regardless of this it was good value and staff was friendly, efficient, and courteous.
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