Procedures are simple and straightforward, no pushy insurance sales, clear explanations, and easy to find location.

The car was in good condition, although the front desk staff wasn't very friendly during pickup.

Average, didn't feel the enthusiasm.

Easy pick-up, friendly service

Overall service was satisfactory. However, the staff insisted on seeing a notarized document even though I told them my driver's license was in English. Thankfully, I had prepared one, or it could have been troublesome. The car was new, but the front cigarette lighter was broken, so I had to use the other one. This made the GPS power cord barely long enough, so I had to place it on the dashboard, where it kept falling off.