Among all my rental experiences, this guy was the most meticulous. He explained everything step by step. He was so thorough that it took me a full 20 minutes to get the car.
I arrived at Terminal 3, the rental office is at Terminal 1. The rental company staff came to pick me up at Terminal 3. However, you need to contact them in advance.
The rental car employees were very dedicated and patient, making us feel at home and well taken care of, even in a foreign country. They were understanding and provided service with a smile, leaving a great impression. Highly commendable!
Overall service was fairly smooth! When we first found the store, the staff might have gone out for lunch, and it took two phone calls and about 20 minutes of waiting for them to return. Perhaps because we had waited for a while, the staff felt apologetic and proactively upgraded my car to a Honda CRV at no extra cost. I was quite pleased with this upgrade! The subsequent service process and communication went smoothly.
When I picked up the car, I recorded a detailed video of the car's exterior with my phone to have a reference when returning it. However, despite my thorough inspection, the staff found scrapes on the bottom of the front bumper during the return inspection (which could only be seen by lying on the ground). I hadn't thought to check the undercarriage when picking up the car, so I had to accept it. Fortunately, I had purchased the most comprehensive insurance plan, so I didn't argue with the staff. My advice for future renters is to always buy the most comprehensive insurance because you really can't inspect the undercarriage without lying under the car!
“Great experience with nice car rental company and nice platform”
About SEIYON:10.0/10
Very good. Service good. The branch is easy to find. We got free upgrade and it's a newwww car! The rental process is easy and fast. Everything is smooth. Niceeeee!
About QEEQ:10.0/10
Lowest price between all the platforms! And the call center is real people! Answer quick, respond quick. Good platform!
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