Like: Car was great, 2018 low mileage with built in GPS. Returning the vehicle super fast and easy including personal shuttle back to the Montreal Airport. Dislike: Waiting for the shuttle bus when we arrived at the airport. Waited almost an hour, as the first one was full and then waiting in line to rent our car.
Like: The experience with Discount Cars in Montreal was a good one. Very helpful young man. When we got in the car, a light was on, and he took it back to the garage to check it out before we left. I would have worried if it would have come on after we left the lot. Dislike: I wish I would have picked a little larger car, I'm a big person, and it was a bit small for getting in and out of. Other than that, it worked fine for the week we were in Montreal.
Waited for a long time to recieve the car. The car was dirty. They cleaned the car but it still was dirty. It took a lot of time to recive the car. Many parts of the car was stingy and dirty
The reception efficiency is extremely low. There are only three staff, and it takes two hours for one customer to get a car! The female manager stays inside eating and surfing the internet, not coming out to help, which is very annoying. The group of five European and American students before me took over two hours to get their car, and it took me over two hours as well, and I was forced to pay extra.
Terrível a devoluçao, o local de entrega era pra ficar aberto ate as 22h mas fecha as 20h, não existe nenhum lugar nem ninguem que saiba informar corretamente onde devolve o carro. Quase perdemos o voo pois nos telefones, no aeroporto, em todos os lugares que tentamos a informaçao de devolucao ninguem sabia.
Like: The price. The staff at Discount. The car. I will use you again. Dislike: Actually, I do have one comment. One cannot change the location when booking online. This seems to me elementary. I mistakenly booked the car at the airport and then found I couldn't change it. I had to cancel the whole reservation and start again. A bit backwards, don't you think? However, EastRent was very quick to answer my emails.
Not enough counter staff. They have many costumers and can’t procide sufficient service properly. The pick up takes very long. no after hour drop off, drop off takes very long and is completely unnecessary. Worst car rental experience I’ve ever had.
Car had very cheap quality worn winter tires. I had snow fall 3 days in a row. Couldnt move the car. I call Discount to report this and asked to be refunded. Still no news from them. I had to abandon the car at the parking lot of my company and borrow colleagues cars to move around instead. All other cars around could move except this one. The car was towed back to discount as it couldnt move on snow conditions. Very bad experience.
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G.Bania
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H.Goldberg
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View more >L.FOSTER
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View more >Dislike: Waiting for the shuttle bus when we arrived at the airport. Waited almost an hour, as the first one was full and then waiting in line to rent our car.
P.BENSON
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View more >Dislike: I wish I would have picked a little larger car, I'm a big person, and it was a bit small for getting in and out of. Other than that, it worked fine for the week we were in Montreal.
Amir
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View more >Mabel Fielding
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View more >G.HORACIO
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View more >A.Alaqeel
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View more >Dislike: Delay at pick up and drop off
S.Wakely
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View more >Dislike: Actually, I do have one comment. One cannot change the location when booking online. This seems to me elementary. I mistakenly booked the car at the airport and then found I couldn't change it. I had to cancel the whole reservation and start again. A bit backwards, don't you think? However, EastRent was very quick to answer my emails.
M.Yamamoto
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View more >Carol Bach
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View more >Henri
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View more >Car Rental Brands Ranked In Montreal
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