CAR RENTAL REVIEWS ON BOYCAR RENT A CAR IN IZMIR

Very friendly and efficient

Poor attitude, no one explained the vehicle condition. The vehicle did not match the reservation; it felt like a lower class. The extra charges for taxes were unclear. The exchange rate from euros to lira was very low, resulting in a significant difference between the amount paid and the rental receipt.

I rented a Ford Focus Estate but was given a Ford Fiesta instead. I was furious, thinking the price should be the same! After complaining, they swapped it for a Dacia, which was extremely old. I doubted if it could last 3000 kilometers without breaking down. Finally, the rental company provided me with a Renault Clio, which was barely acceptable. It was really frustrating. I had to go back and forth from the terminal parking lot twice just to sort this out. Such a hassle!

Very satisfied with the vehicle's condition and the service was great too. However, when picking up the car, I asked if there was a return location in the city center and they said there was. But when I went to return the car, I found the store was already closed. I asked a nearby company and found out it had been closed for a while. Calling didn't help, so I had to drive to the airport to return the car, almost missing my evening bus.

Picked up the car at IZMIR airport, easily found the rental companies right after exiting. The car was in good condition. Later, I had a rear-end accident and the company handled it promptly. Since I had full insurance, there were no additional charges. Highly recommended!

Overall, the service was good, but the final car wasn’t what I initially reserved as a medium-sized Ford Focus (or similar). Firstly, there was no Ford automatic version available. Secondly, the car reserved for me was a Peugeot hatchback, which is noticeably smaller than a medium-sized car. Finally, I chose a Hyundai Accent. Although it's a compact car, it was fairly new (with just over 8,000 kilometers) and drove without any issues.

Great customer service, brand new car, honest and trustworthy.

It was very easy to find, and after parking at the end, just have the staff check it, and you're all set.

The Erboy company is actually Almia and National combined. The service was good.

They wouldn't rent me the car because my English isn't good, leaving me stranded at the airport for several hours before switching to another company!

The processing was fast and efficient.

The service was very enthusiastic. However, when returning the car, I was in a hurry to catch a flight and didn't have time to wash it. The inspector asked for 100 lira as a cleaning fee; after negotiation, we settled on 15 lira, paid in cash. It seems they might have pocketed the money as a small tip.