Poor attitude, no one explained the vehicle condition. The vehicle did not match the reservation; it felt like a lower class. The extra charges for taxes were unclear. The exchange rate from euros to lira was very low, resulting in a significant difference between the amount paid and the rental receipt.
Avoid Boycar at all costs. I was supposed to pick up the car at 10 AM, but they told me there were no automatic cars left and asked me to take a manual. I refused and had to wait until 2 PM when someone returned a car. This didn't change my return time? I've been driving for 7 years, but the staff kept scaring me, saying Turkey is unsafe and I'd have to pay for any incidents, then charged me 35 euros a day for insurance. When returning the car, they said the standard fee includes a 10-euro car wash. If I had dirtied the car, I'd understand, but I didn't. Extremely poor experience.
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Bridget Moll
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